DES Coaching
You already know how to originate loans.
DES Coaching helps you:
1. Turn what you know into consistent action. Together, we’ll simplify your business, strengthen your systems.
2. Build better habits. You already know what to do, get and stay consistent.
3. Create a plan you can execute, so you can stop rebuilding your pipeline and start building a business that keeps producing.
(Below you will find some common questions and answers)
Why are people saying just work harder?
You already know how to originate loans. I help you figure out what’s holding back your production, build the right plan, and consistently execute it.
Before you buy another lead source, install another CRM, hire another person, start another marketing campaign, or abandon another strategy because it didn’t work fast enough, let’s find out what’s actually happening. We start with a short fast assessment of where you are at NOW.
Should I buy a new system and then get coaching on that?
Before making any changes you must know where you are right now. Then you simplify everything you are doing, carve it down to actionable steps, day by day. Grow habits and actions that grow your business.
If you already bought a new system that is ok. Figure out everything you are suing and want to use and create a plan for massive implementation with consistency.
Why work with Stephanie at DES Coaching?
Because no 2 people are alike.
You need to Assess – Simplify – Systematize and Act!
You need someone who can help you step outside the day – to -day noise and see what actually needs to be done, build the correct plan for you and execute it at a really high level.
I’ve been coaching mortgage professionals for more than 20 years.
I’ve watched markets change, rates change, technology change, lead sources change, and entire business models change.
What hasn’t changed is the need for clarity, organization, consistent action, strong relationships, and accountability.
I’m not here to sell you the latest mortgage trick.
I’m here to help you build a stronger business.
I am not getting support from my company.
So often clients hire us to build their business and grow their production despite their company. When you hire DES Coaching they are your partner, your coach and everything we do is to make sure your business is yours to grow, build and move where ever you do.
Do I need a coach to tell me I need to prospect more?
No.
You already know you should prospect, follow up, work your database, build relationships, and keep your pipeline moving.
The question is: Are you doing the right activities consistently enough to get results?
We look at what’s actually happening in your business, identify the gaps, and build a realistic plan around you—not around someone else’s formula.
What if I already have a CRM, leads, scripts, contacts, and a marketing plan?
Good. Let’s get them working.
Before you buy another lead source, CRM, marketing program, or shiny new system, let’s look at what you already have.
Your database. Your referral partners. Your leads. Your pipeline. Your calendar. Your scripts. Your marketing. Your habits.
Sometimes you don’t need more. You need to get more from what you already have.
Why do I keep having a great month followed by a terrible month?
Often, it’s the production roller coaster.
You prospect because you need business. The pipeline fills. You get busy closing loans. Prospecting slows down. Thirty or sixty days later, the pipeline is empty again.
Then you start rebuilding.
A full pipeline shouldn’t be the reason you stop filling your pipeline.
We build the habits and systems that help keep business development moving even when you’re busy servicing the business you’ve already created.
What if I feel like I'm doing everything and nothing is working?
Then we stop doing everything.
More activity isn’t always the answer. Sometimes the answer is figuring out which activities are actually worth your time.
We’ll look at what’s producing, what’s not, what hasn’t been given enough time to work, and what is simply distracting you.
Then we’ll create a focused plan around the activities that matter most.
How do I know if the 90-Day Reset is right for me?
It’s probably a strong fit if you’re an experienced Loan Officer thinking:
“I know I’m capable of more than this.”
Maybe your production has become inconsistent. Your pipeline isn’t where you want it. You’re doing too many things. You’re not following through. You’re tired of chasing the next solution. Or you simply need someone experienced to help you figure out what comes next.
You don’t need another pile of information.
You need a clear plan and help turning that plan into action.
Ready to find out what’s actually holding your production back?
[START YOUR 90-DAY LO PRODUCTION RESET]
What if the real problem is the market, rates, or bad leads?
Some of it may be.
You can’t control interest rates, the economy, your competition, or whether a borrower ghosts you.
But you can control your prospecting, follow-up, relationships, conversations, calendar, pipeline, priorities, and consistency.
We focus your energy on the part of the business you can actually change.
Do I have to commit to coaching for a long time?
No.
The 90-Day LO Production Reset is designed to give us enough time to assess your business, build the plan, put the right systems and habits in place, and create momentum.
After that, you decide what level of support makes sense.
Continue with one-on-one coaching. Join the DES Coaching membership. Stay connected through the community. Or take what we’ve built and run with it.
The goal isn’t to make you dependent on coaching. The goal is to make you better at running your business, we want transformational change, you take that with you!.
What if I know exactly what I should be doing I just don't do it consistently?
Then you’re exactly the kind of Loan Officer I work well with.
A plan only works when it becomes action.
That’s why accountability is a major part of DES Coaching. We establish what you’re going to do, measure whether it’s happening, identify what’s getting in the way, and adjust when necessary.
Sometimes you don’t need another strategy.
You need to finally execute the right one consistently.
Will you actually know what's happening in my business?
Yes, and that’s an important part of how I coach.
I’m not interested in having a generic conversation with you once a week and forgetting about your business until our next appointment.
I learn your goals, your numbers, your pipeline, your patterns, your challenges, and what you’re working toward.
That allows me to become more than someone you report your activities to.
I become a thought partner in your business.
What happens when I get stuck between coaching sessions?
You don’t have to wait a week to talk about a problem that’s happening today.
Coaching works best when we can deal with real situations while they’re happening, a difficult conversation, a script that isn’t working, a business decision, a prospecting problem, or something that has knocked you off your plan.
My goal is to help you build the habits and decision-making skills that eventually allow you to coach yourself through more of these situations. Mostly, you are not alone, your coach is there for you along the way.
What if I've already been successful but I've lost momentum?
You don’t need someone treating you like a brand-new Loan Officer.
If you’ve produced before, we start with that.
What worked? What changed? What did you stop doing? What does today’s market require that yesterday’s didn’t?
You didn’t forget how to originate mortgages.
Sometimes you need to step outside the day-to-day noise, reassess the business, and build your next version of it.
What if I'm not ready for one-on-one coaching?
DES Coaching offers multiple ways to get support:
90-Day LO Production Reset – Personalized one-on-one coaching for Loan Officers ready to make significant changes now.
DES Coaching Membership – Ongoing coaching, accountability, strategy, and connection at a lower investment.
DES Coaching Community – A free place to connect, ask questions, share ideas, and learn alongside other mortgage professionals.
You don’t have to figure everything out alone, and you don’t have to start with private coaching to become part of DES Coaching.
First 30 Days:
- Full Business Assessment
- Production Analysis
- Goal Setting
- Personal Production Audit
- Access Online Reporting
- Weekly+ Sessions to Accelerate
Months 2-3
- Weekly Coaching Access
- Accountability
- Specific Clear Action Steps
- Sales Strategy/Scripting
- Performance Tracking
- Work/Life Balance Plan
- Self Coaching Reinforcement
Books

Mastering Retention
$14.99 paperback, $9.99 Kindle
Details
It can cost anywhere from $4000 to $20000 to hire and train a new employee. This book is a straight forward book with accompanied forms to help you analyze and create solutions within the company so you can retain your current employees. Loss of employees puts so much stress on everyone else who works in the company from co-workers to managers.
HR managers, presidents, business managers, even someone who has a small team within an organization can benefit from this book. Don’t pay high fees to a consultant until you bought this book and used some of the resources inside. There are 15 customizable forms that come with it. Forms for conflict management, feedback form, team building checklist, health and wellness plans and more.
Retain your staff and save yourself money and time.

Mastering Hiring
$14.99 paperback, $9.99 Kindle
Details
In the many years I have been helping hiring managers and teams make the decision to add a person, prepare for it and then do the actual hiring I have found there are many pitfalls and decision missteps that can make this a frustrating and unsuccessful process. By the time you know you need someone the need is overwhelming and throwing a new person in an unorganized situation leads to failure and added stress to the business, the customers and the current employees.
I created Mastering Hiring to help make it an easy step by step process. Hiring should be a part of your business strategy year round and always be prepared for. This is an easy to follow business book to help managers and business owners create a hiring process that can be used over and over again. It outlines the cost of not having a hiring plan in place and gives specific steps to create and maintain hiring for the individual, manager or business owner. It comes along with forms to use and descriptions of steps to take to get your hiring in order. At DES Coaching we charge $3000 to help you hire an employee, with this book you can take the guess work out of it and do it on your own. It’s never too early to put a good hiring process in place.

Mastering Leadership
$14.99 paperback, $9.99 Kindle
Details
Unlock the Secrets to Transformational Leadership
In the dynamic world of leadership, there’s a hidden truth that few grasp: the key to unlocking your team’s potential lies not just in management strategies, but in personal transformation.
Drawing from years of experience in coaching, Stephanie York reveals the core desires of leaders like you. Many seek to be more than just managers; they aspire to be revered as the best bosses and leaders their team has ever encountered. They envision themselves as beacons of inspiration, fostering camaraderie, and enriching the lives of those they lead.
Through dedicated effort and investment in creating a positive workplace culture, the rewards are profound. A healthier, happier team flourishes under your guidance, while your management peers find relief from the burdens of overwork and burnout. As your company thrives, it becomes a magnet for top talent, simplifying the hiring process and solidifying its position in the market.
Yet, the true magic lies in the personal transformation that accompanies this journey. By embracing the techniques of transformational leadership, you not only enhance the professional lives of those around you but also experience a profound shift within yourself. Work becomes a source of fulfillment, and your newfound skills empower you to lead a happier, healthier life overall.
Isn’t this, after all, the ultimate purpose of our existence? Join Stephanie York as she guides you through the transformative journey towards becoming the leader you were meant to be. Unlock your potential, inspire greatness, and transform not only your team but yourself in the process.